Muhammed Rashid

Director of Research Development

Aug 2022 - Present • 3 yrs 9 mos

Smart Governs is seeking a visionary and strategic Director of Research & Development (R&D) to lead innovation, drive technical excellence, and develop cutting-edge solutions tailored to client needs. This role involves overseeing research initiatives, managing cross-functional teams, and transforming ideas into scalable, impactful services within the corporate services domain. Key Responsibilities Lead and manage the Research & Development department, ensuring alignment with company goals and client expectations Conduct in-depth research to identify and develop technical solutions for diverse client requirements Explore and initiate innovative projects that enhance business offerings and competitive advantage Evaluate emerging technologies, tools, and trends to integrate into company services Collaborate with internal teams and stakeholders to design and implement efficient solutions Oversee the end-to-end lifecycle of R&D projects, from ideation to execution Build, mentor, and lead a high-performing R&D team Ensure quality, scalability, and sustainability of all developed solutions Prepare reports, documentation, and presentations for leadership and clients Continuously improve processes to enhance productivity and innovation

Information Technology Manager

Jun 2021 - Jan 2023 • 1 yr 7 mos

TAM Technology LLC is seeking a highly skilled and proactive Information Technology Manager to oversee and manage the organization’s IT infrastructure, systems, and operations. The role involves ensuring the smooth functioning of all technology-related processes, implementing secure and scalable IT solutions, and aligning technology strategies with business objectives. Key Responsibilities Manage and maintain the company’s IT infrastructure, including networks, servers, and systems Plan, implement, and monitor IT projects to support business operations and growth Ensure data security, system integrity, and compliance with industry standards Troubleshoot and resolve hardware, software, and network issues efficiently Oversee system upgrades, installations, and maintenance activities Collaborate with different departments to understand and fulfill their technical requirements Develop and enforce IT policies, procedures, and best practices Manage IT budgets, vendors, and technology procurement Lead and support the IT team, ensuring high performance and continuous improvement Stay updated with emerging technologies and recommend improvements

Information Technology Manager

Apr 2019 - Nov 2020 • 1 yr 7 mos

Served as the Information Technology Manager at KEITA, a leading catering service provider under VPS Healthcare, responsible for overseeing global IT operations across multiple outlets. The role involved strategic planning, technology implementation, and leading IT initiatives to support large-scale business operations. Key Responsibilities: Headed the IT Department at a global level, ensuring seamless technology operations across all locations Managed IT infrastructure and operations for 78 outlets, ensuring reliability and efficiency Reported directly to the CEO, providing strategic insights and updates on IT performance and initiatives Planned and managed IT budgeting, optimizing costs while maintaining high-quality technology standards Researched and implemented the latest technologies to enhance operational efficiency and service delivery Led and supervised the IT team, ensuring productivity, performance, and continuous improvement Developed and enforced IT policies, systems, and best practices across the organization Ensured system security, data integrity, and minimal downtime across all outlets Coordinated with vendors and stakeholders for procurement, upgrades, and system enhancements