
Rasal Hossain
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Habilidades

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Portfólio
Experiência profissional
Customer Service Officer (CSO)
Banks • Período integral
Dec 2024 - Present • 1 yr 8 mos
Currently working as a Customer Service Officer (CSO) at Bank Asia Agent Banking, where I handle a wide range of banking operations and customer services on a daily basis. My role focuses on providing efficient financial services, maintaining accuracy in transactions, and ensuring customer satisfaction. I work closely with clients to support their banking needs, including account services, deposits, withdrawals, and financial calculations. Key responsibilities include: Handling daily banking transactions (cash deposit, withdrawal, remittance) Assisting customers with account opening and KYC verification Performing financial calculations such as DPS, FDR, and loan processing Maintaining transaction records and ensuring compliance with banking policies Providing customer support and resolving service-related issues Through this role, I have developed strong skills in customer handling, financial accuracy, data entry, and operational efficiency, which also support my freelancing work in data management and system development.
Jr. Software Engineer
Urban • Período integral
Dec 2021 - Nov 2024 • 2 yrs 11 mos
At Urban IT Solution, I work as a Junior Software Engineer where I actively contribute to building modern web and mobile applications. My role involves developing scalable and user-friendly solutions using technologies like React, Node.js, Flutter and Ionic. I have worked on multiple real-world projects including business websites, admin dashboards, and mobile apps. I collaborate with senior developers and designers to deliver clean, efficient, and maintainable code. My responsibilities include: Developing responsive web applications and mobile apps Writing clean, reusable, and optimized code Integrating REST APIs and backend services Fixing bugs and improving application performance Participating in team discussions and project planning During my time here, I have improved my problem-solving skills, learned industry best practices, and gained hands-on experience in full-stack development.