
Ranjitha J
Sales Business Development Customer Success
Habilidades

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Portfólio
Experiência profissional
Tata Consultancy Services
Período integral • 4 yrs 5 mos
System Engineer
Aug 2023 - Mar 2026 • 2 yrs 7 mos
Acted as the front-line point of contact for JPMorgan Chase, triaging and resolving daily production-support issues across test environments. Owned environment health checks and UAT deployment coordination to ensure issues were escalated before affecting the client. Built stakeholder communication and process discipline to underpin client-facing follow-through.
Associate System Engineer
Aug 2022 - Jul 2023 • 11 mos
Remediated development-environment defects to maintain stability for ongoing client projects. Built and maintained automation scripts using LoadRunner and JMeter to support performance testing and environment reliability.
Associate System Engineer Trainee
Aug 2021 - Jul 2022 • 11 mos
Trained in automation testing tools including JMeter and LoadRunner. Supported the technical team through onboarding processes and assisted with live client work to gain practical experience in software testing environments.