r
radmani23

Ivana R

@radmani23

Booking com Expert, Virtual Assistant, Customer Support

Croácia
Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
I’m a motivated and detail-oriented Virtual Assistant and Customer Support Specialist with 2.5 years of experience working with Booking.com systems, tools and policies. I have hands-on experience with: customer support booking & calendar management data entry administrative support maintaining and optimizing Booking.com property profiles Thanks to my experience, I can help businesses with: managing reservations and guest communication updating availability and property information improving & promoting Booking.com listings accurate and organized data entry day-to-day virtual assistance tasks... Saiba mais

Habilidades

r
radmani23
Ivana R
offline • 
Tempo médio de resposta: 24 horas

Conheça meus serviços

Assistência geral
I will be virtual assistant for booking com profile
A partir deUS$ 15 /projetoMais detalhes

Experiência profissional

Booking.com

Customer Support

Booking.com • Período integral

May 2023 - Nov 2025 • 2 yrs 6 mos

Provided professional customer support through phone, email, and internal systems Assisted customers and accommodation partners with reservations, modifications, cancellations, and account-related issues Developed strong knowledge of Booking.com systems, policies, and operational procedures Helped maintain and update property profiles, availability, and booking information Supported problem-solving and conflict resolution in fast-paced environments Managed multiple tasks efficiently while maintaining high communication standards Worked with international clients and handled sensitive customer situations professionally