q
queenvanessa13

Vanessa

@queenvanessa13

Im a US Healthcare Assistant rockstar

Filipinas
Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
Quality and Operations leader with extensive U.S. healthcare experience, specializing in building structured, performance-driven offshore BPO operations in the Philippines. I support startups and growing companies with end-to-end setup, QA frameworks, KPI design, compliance alignment, SOP development, and scalable operating models. From strategy to execution, I build data-driven systems that improve performance, ensure HIPAA compliance, and enable sustainable growth.... Saiba mais
q
queenvanessa13
Vanessa
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Assistência geral
I will be your virtual medical assistant or healthcare assistant
A partir deUS$ 10 /projetoMais detalhes
Assistência geral
I will be your US medical or healthcare virtual assistant
A partir deUS$ 10 /projetoMais detalhes

Experiência profissional

Quality Manager

Healthybos Global Corp • Período integral

Jan 2018 - Jan 2026 • 8 yrs

Results-driven operations and quality leader with progressive experience from US Healthcare Associate to Quality Manager at Healthybos Global Corp (Knack Global). Over the past several years, I have led end-to-end quality governance across U.S. healthcare accounts, driving performance optimization, compliance adherence (HIPAA), root cause analysis, and continuous process improvement initiatives. I’ve managed cross-functional teams in a remote, high-volume BPO environment, strengthened audit frameworks, improved QA accuracy, reduced defects, and elevated client satisfaction through data-driven decision-making and structured performance management.