
Qazal Bash Abid
Accountant Social Media Manager Graphic Designer CV Writer Optimizer
Habilidades

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Portfólio
Experiência profissional
Accountant
National Highways Authority • Período integral
Sep 2020 - Present • 5 yrs 8 mos
Achieved multiple tasks performed transactions - profit and loss - financial statements - banks reconcilation - changes in equity and finance -asset managements-fixed asset settelment- more over these tasks are on the based of project based - tasks are done by clients requirments
Branch Service Officer
National Bank Of Pakistan • Período integral
May 2022 - Jun 2024 • 2 yrs 1 mo
Operational Excellence & Transaction Management: Managed comprehensive counter operations under the "one-window" service principle, ensuring the prompt and accurate processing of cash deposits, withdrawals, and fund transfers. I maintained strict control over daily balancing of cash vaults, tokens, and general ledgers (GLs) to ensure zero discrepancies at the close of business. Regulatory Compliance & Risk Mitigation: Diligently implemented State Bank of Pakistan (SBP) Prudential Regulations, specifically focusing on Anti-Money Laundering (AML) and Know Your Customer (KYC) protocols during account opening and maintenance. I conducted regular Verisys checks through the NADRA system to verify customer credentials and mitigate potential fraud. Customer Relationship & Service Delivery: Provided professional, high-standard service to a diverse client base, including government employees, corporate entities, and retail customers. I resolved complex customer queries and complaints within defined Turnaround Times (TAT), contributing to improved branch service ratings. Product Promotion & Cross-Selling: Actively supported branch sales targets by identifying cross-selling opportunities for digital products, including SMS alerts, internet banking, and NBP debit cards. I also facilitated the collection of utility bills and government fees (Passport/Visa) as part of NBP’s specialized public services. Audit & Reporting: Assisted in the preparation of daily, weekly, and monthly Management Information System (MIS) reports for the Regional and Head Office. I played a key role in ensuring "Satisfactory" or higher ratings during internal and SBP audits by maintaining meticulous records and ensuring all operational exceptions were rectified promptly. Digital Banking Support: Facilitated customer migration to digital channels, providing guidance on ATM usage, mobile app registration, and CDM (Cash Deposit Machine)