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Janjanam P
@preethimanijan
SAP SD Support Consultant
Índia
Inglês
Sobre mim
I am a results-driven SAP SD Support Consultant with 3 years of experience specializing in production support, system maintenance, and business process optimization. I am an expert in troubleshooting the Order-to-Cash (OTC) cycle and resolving complex functional gaps.
Habilidades
Janjanam P
offline •
Tempo médio de resposta: 1 hora
Conheça meus serviços
Gerenciamento de ERP
I will be your sap sd consultant
Experiência profissional
SAP SD Support Consultant
Accenture • Período integral
Jun 2023 - Present • 2 yrs 11 mos
Deliver comprehensive support for a global S/4HANA landscape, maintaining high system availability and addressing critical business bottlenecks. Perform Root Cause Analysis (RCA) for recurring issues in Pricing Procedures, Tax Determination, and Credit Management. Manage daily IDoc monitoring (inbound/outbound), resolving failures related to Sales Orders and Advanced Shipping Notices (ASN). Execute Regression Testing during the deployment of monthly patches and system upgrades to protect core business functionalities. Collaborated with the technical team to optimize automated monitoring scripts, reducing resolution time for P3/P4 tickets by 20%.
