Yousuf P
Cold Caller with Software Development core
Habilidades

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Portfólio
Experiência profissional
Vendor Manager
Xzone IT Park LTD • Período integral
Apr 2025 - Dec 2025 • 8 mos
JOB RESPONSIBILITIES : 1. Oversaw and managed contractors across NC, SC, VA, and WVA for vacant and foreclosed properties. 2. Provided guidance on client expectations for each property. 3. Negotiated pricing and managed contractor payments directly. 4. Explored alternative solutions for individual properties to meet client standards. 5. Sold materials and equipment to contractors (e.g., LOWES purchases, dumpster rentals). 6. Scheduled and routed contractors efficiently to maximize coverage of multiple properties per day. 7. Ensured completed work met client satisfaction by coordinating with processing team and client teams. 8. Recruited contractors in regions with new client assignments. 9. Maintained professional communication between contractors and clients. 10. Documented all property progress, contractor activity, and payments in the PPW app/website. 11. Ensured quality control and timely completion of all assignments.
Cold Caller/ Chasing
Lowkia BPO • Período integral
Jan 2025 - Apr 2025 • 3 mos
OB RESPONSIBILITIES : 1. Followed up with clients transferred from sales reps or solely cold calling. 2. Collected bank statements, credit reports, and other required documents. 3. Guided customer step by step to complete MCA applications. 4. Presented purchase offers to Customers for consideration. 5. Negotiated prices and sales terms clearly with customers. 6. Introduced customers to service providers and ensured smooth handoff. 7. Scheduled appointments and clarified deal terms. 8. Delivered files accurately for loan approval upon agreement. 9. Maintained professional communication to build trust.
Customer Relationship Officer
Ignite Tech Solutions • Período integral
Jan 2023 - Aug 2024 • 1 yr 7 mos
JOB RESPONSIBILITIES : 1. Made outbound calls to small and mid-sized U.S. business owners. 2. Reviewed business and financial information, assessed eligibility, and moved qualified leads to the next step. 3. Built and maintained client relationships. 4. Negotiated and addressed client concerns. 5. Updated CRM with accurate interaction records. 6. Collaborated with sales/closing teams for smooth lead handoff. 7. Applied persuasive communication to improve approvals. 8. Learned to read client behavior and handle objections effectively.