
Prakhar S.
Linux System Administrator for RHEL and Server Troubleshooting
Habilidades

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Experiência profissional
Senior analyst
HCL Enterprise • Período integral
Sep 2022 - Present • 4 yrs 2 mos
Linux System Administrator (L2) supporting a 2,000+ server RHEL and Oracle Enterprise Linux estate for a major US energy utility. Joined as a trainee in 2022, moved to a full-time role in 2023, and was later promoted to L2, where I now handle L3-level escalations. Own bi-monthly patching for the full fleet with 100% compliance and zero missed cycles Resolve 100+ incidents a month within SLA and support Severity 1 bridge calls, helping cut downtime incidents by 30% Troubleshoot boot failures, crashed services, disk, NFS and LVM issues, and permission and sudoers problems Build, upgrade, harden and decommission servers, and create custom systemd services Automate patching, health checks and routine tasks with Ansible, Puppet and Bash