Razvan P

HR Recruitment Specialist

Connection Technologies • Período integral

Apr 2026 - Present • 3 mos

📌Recruitment Responsibilities • Supported end-to-end recruitment for IT & non-IT roles, from sourcing to offer. • Sourced candidates via LinkedIn, eJobs, Hipo; contacted 30–40 daily by message or call. • Managed pipelines in Traffit ATS with daily updates and candidate tracking. • Screened CVs and joined calibration calls to assess fit. • Drafted job ads, boosting employer branding and visibility. • Scheduled interviews with hiring managers and senior recruiters. • Participated in CV anonymization for outsourcing projects. 📌People & Culture Activities • Assisted onboarding and orientation for new hires. • Took part in exit interviews using predefined templates. • Organized a wellbeing workshop for IT interns, enhancing their experience. • Supported internal communication and engagement initiatives. • Helped design employee satisfaction surveys. Used TalentLMS for ongoing learning. 📌Administrative & HR Operations • Handled HR documents (contracts, offers, records). • Completed the “HR minute” post weekly meetings. • Used MS Teams, Excel, Outlook, Word, PowerPoint & Zoho People daily. 📌Key Achievements • Maintained daily contact with 30–40 sourced candidates. • Engaged hard-to-fill profiles (e.g., Fullstack Java with React). •Contributed to increased intern satisfaction through the planning and facilitation of a dedicated wellbeing workshop • Ensured up-to-date ATS data and strong team coordination. 📌Skills & Competencies Gained • Candidate sourcing & engagement • ATS use & interview coordination • Onboarding & exit processes • HR admin & document handling • Event planning & stakeholder comms • Familiarity with HRIS and L&D tools (Traffit, Zoho People, TalentLMS) 📌Recruiting for IT roles such as: • Java Developer, Fullstack Developer, DevOps, PHP Developer, .NET Developer, RPA Developer, IT Engineer, IT Support , BDM, Frontend Developer etc.

Customer Care Professional

Teleperformance • Período integral

Feb 2022 - Jan 2023 • 11 mos

📌Managed customer interactions and case resolution while ensuring compliance with operational procedures, quality standards, and KPI targets. 📌Analyzed customer issues, identified recurring patterns, and provided feedback that supported process improvement and operational efficiency initiatives. 📌Worked with CRM systems, reporting tools, and internal databases to document cases, track performance metrics, and maintain accurate records. 📌Collaborated cross-functionally with team leaders, quality analysts, training teams, and operations management to improve customer experience and workflow effectiveness. 📌Developed strong stakeholder communication, conflict resolution, and relationship management skills in a multicultural business environment. 📌Assisted in handling escalations, prioritizing workloads, and supporting decision-making through accurate information management and attention to detail. 📌Demonstrated analytical thinking, adaptability, and problem-solving abilities while working in a fast-paced, target-driven environment. 📌Contributed to process optimization by identifying inefficiencies and supporting continuous improvement initiatives. 📌 Maintained confidentiality and compliance with GDPR, internal policies, and data handling procedures.