p
philippschae177

Philipp S

@philippschae177

AI Customer Support Automation: Chatbots, Reply Templates, Helpdesk Workflows

Espanha
Alemão, Inglês, Espanhol
Algumas informações são exibidas no idioma inglês.
Sobre mim
I help small teams and online businesses cut support workload with practical AI. I’ve worked in customer support for 5+ years, including final-escalation cases, so I know what real tickets look like. I now build AI tools for exactly that: LLM-powered chatbots (OpenAI/Anthropic), knowledge-base search (RAG), and reply-template systems. I’ve shipped apps to the App Store and Google Play. Stack: TypeScript, React, Next.js, Flutter, Firebase, Supabase. Clear communication, honest scoping, fast delivery. German and English native-level, Spanish B2.... Saiba mais

Habilidades

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philippschae177
Philipp S
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Desenvolvimento de chatbots de IA
I will build an ai chatbot trained on your help center and faqs
A partir deUS$ 60 /projetoMais detalhes
Desenvolvimento de Aplicativos IOS
I will develop your ios and android app with flutter and firebase
A partir deUS$ 150 /projetoMais detalhes

Portfólio

Experiência profissional

Freelance

AI Developer & Mobile App Builder

Freelance • Freelance

Jul 2025 - Present • 1 yr 3 mos

Description I design, build and publish mobile apps and web apps for clients and my own products, working with AI coding agents (Claude Code, Kiro) to ship quickly without cutting corners. Highlights: FristFix: a deadline reminder app, live on the App Store and Google Play. Flutter, local-first storage, Firebase login and cloud sync, RevenueCat subscriptions, on-device notifications. 60+ Friends: a social app for people aged 60+, built in Flutter with Riverpod. It has onboarding, interest-based matching, chat, activities and an accessible design. Web apps and hackathon projects with Next.js, React, TypeScript, Supabase and Firebase. AI features with OpenAI and Anthropic APIs, including prompt engineering, RAG and embeddings. I handle the full process: product definition, architecture, development, debugging and store release.