
Peter L
CRM setup and optimization that turns leads into organized sales workflows
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Experiência profissional
CRM Migration & Process Organization
Kwork • Freelance
Jul 2026 - Sep 2026 • 2 mos
The business needed a CRM environment that was easier to organize and use as its customer and sales processes evolved. I approached the work by reviewing the information structure, identifying the important customer and sales data, and organizing the CRM around usable pipelines and workflows. The focus was on creating a clean operational foundation that could support everyday sales and customer management without unnecessary complexity. CTA: If you're moving to a new CRM or restructuring an existing one, let's talk about the setup.
Upwork
Freelance • 6 mos
CRM Setup & Sales Pipeline Specialist
Jun 2026 - Sep 2026 • 3 mos
The business needed a more organized way to manage leads, opportunities, follow-ups, and customer information. I focused on translating its sales process into a practical CRM structure rather than adding unnecessary complexity. The work involved organizing contacts, designing sales stages, configuring fields, and structuring pipelines around the team's workflow. The resulting setup gave the business a clearer process for managing prospects and moving opportunities through the sales cycle. CTA: If your CRM feels messy or difficult to manage, let's discuss your workflow.
CRM Implementation & Workflow Setup
May 2026 - Aug 2026 • 3 mos
The company needed its CRM to better support day-to-day sales activity and reduce manual administrative work. I approached the project by first mapping the existing process, then translating key steps into CRM pipelines, tasks, fields, and workflow automation. The solution was designed to make lead management more consistent while keeping the system practical for the people using it. The project demonstrates how a CRM can be structured around an actual business process rather than treated as a generic database. CTA: Contact me if you want your CRM structured around how your business actually operates.