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pasona10

Pason W

@pasona10

Zendesk Automation Specialist

Estados Unidos
Inglês, Italiano
Algumas informações são exibidas no idioma inglês.
Sobre mim
I’m a Zendesk Automation Expert helping businesses improve customer support with smart, reliable workflows. I specialize in Zendesk setup, ticket automation, triggers, macros, SLA workflows, AI customer support, chatbot integration, and helpdesk optimization. I also connect Zendesk with n8n, Make.com, Zapier, HubSpot, Slack, Shopify, Google Sheets, and other business tools using APIs and webhooks. My goal is to reduce manual work, speed up response times, and build efficient customer support systems that scale with your business.... Saiba mais

Habilidades

p
pasona10
Pason W
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Gerenciamento de CRM
I will setup, zendesk setup and support automation, zendesk automation
A partir deUS$ 50 /projetoMais detalhes
Desenvolvimento de chatbots de IA
I will setup zendesk ai chatbot and automate customer support
A partir deUS$ 100 /projetoMais detalhes

Experiência profissional

Freelancer.com

Zendesk Automation Specialist

Freelancer.com • Freelance

Jun 2026 - Present • 1 mo

Worked with businesses to set up, optimize, and automate Zendesk customer support systems. Built custom ticket workflows, triggers, macros, automations, SLA rules, routing systems, and help center configurations to improve response times and customer experience. Integrated Zendesk with tools such as Make.com, n8n, Zapier, Slack, HubSpot, Shopify, and Google Sheets using APIs and webhooks. Also implemented AI customer support workflows, chatbot integrations, ticket categorization, automated notifications, and CRM data synchronization to reduce repetitive tasks and streamline support operations.