Muhammad B

Salesforce Administrator & Business Analyst

Salesforce.org

Feb 2025 - Present • 1 yr 3 mos

Synergy RIA Compliance Solutions: Collaborated with compliance, legal, risk, and operations stakeholders to gather, analyze, and document business and regulatory requirements.  Configured and maintained compliance-related processes, forms, workflows, validations, and approval mechanisms to meet regulatory standards.  Translated complex compliance rules into system configurations and logical controls, ensuring accuracy, traceability, and audit readiness. SKILLS  Business Analysis & Requirement Engineering  Enterprise Project Management  System Configuration & Workflow Design  Data & Reporting Management  Security, Access & Compliance Controls  UAT, QA & Release Readiness  Change Management & Continuous Improvement Agile / Scrum Practices  Supported data modeling and field-level configurations, including required fields, conditional visibility, and data integrity rules.  Implemented role-based access controls and permission models aligned with compliance and segregation-of-duties requirements.  Assisted in process automation and optimization, reducing manual effort and improving consistency across compliance operations.  Conducted system testing, validation, and user acceptance testing (UAT) to ensure configurations met business and regulatory expectations.  Maintained configuration documentation, requirement traceability, and change logs to support audits and internal reviews.  Provided production support and issue resolution, analyzing root causes and implementing configuration-based fixes.  Partnered with stakeholders on change management and continuous improvement, refining configurations based on regulatory updates and user feedback.