
Jonathan A
Finance Administrative Support Specialist
Habilidades

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Experiência profissional
Deputy Branch Manager
Republic Bank Ghana
Nov 2008 - Present • 17 yrs 9 mos
I am an experienced banking and financial services professional with progressive experience in branch operations, customer relationship management, business development, credit administration, risk management, compliance, and customer service. I currently serve as a Deputy Branch Manager at Republic Bank (Ghana) Plc, where I supervise staff, support business development and deposit mobilization, manage customer relationships, monitor branch performance, oversee operational activities, and ensure compliance with credit, AML/KYC, and risk management requirements. Previously, I worked as a Relationship Officer managing customer portfolios, developing new business, providing business advisory services, and monitoring borrowing accounts. My earlier roles at HFC Bank** included Customer Service Officer, Back Office Officer, and Teller, giving me extensive experience in customer support, banking transactions, account reconciliation, cash management, cheque processing, and operational controls. Key Achievements & Expertise: * Progressed from Teller to Deputy Branch Manager. * Over 15 years of progressive experience in banking and financial services. * Strong expertise in customer relationship management and business development. * Experience in branch operations, credit monitoring, risk management, and compliance. * Strong financial reporting, account reconciliation, and cash management skills. * Leadership experience in staff supervision, coaching, and team development. * Proficient in Microsoft Office, QuickBooks Pro, and Temenos T24 banking systems.