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Industrial Engineering Student
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HOSPITALITY ESTABLISHMENT RECEPTIONIST
Hilton Hotels & Resorts • Período integral
Jan 2024 - May 2025 • 1 yr 4 mos
• Managed front desk operations, providing guest reception and resolving client inquiries promptly. • Utilized Pynbooking software for managing reservations, guest check-ins/check-outs, and database updates. • Maintained accurate client records and ensured smooth daily hospitality operations under peak conditions. • Handled official email correspondence, drafted administrative documents, and maintained organized client records.