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Fiverr Pro
Português
$
USD
I will write knowledge base articles and faqs page
Technical Writer: Business Knowledge Base and Documentation
I specialize in creating clear, user-friendly business documentation to support your operations and improve your customer experience. My focus areas include:
• Knowledge base articles and FAQs
• User...
Sobre este Serviço
Why you should hire me to write the FAQ, Help, or Knowledge Base articles for your website, app, or product:
The first thing I'll do is try and understand your business model by reviewing your website (if available) and asking basic questions about your service processes. This allows me to imagine myself as one of your website, app, or product user and create relevant questions or articles.
In addition to this, I'll research many of your competitors (even if some of your service processes are different). This will help me to see the questions most of their users are already asking. And, NO, I will not directly copy your competitors' content.
If you'd like to see a sample of my work, please copy out the following link to your browser: https://rebrand.ly/5yy5ois
If you need any information, please reach out by hitting the "message me" button or consult the FAQ section of this gig.
Idioma:
Inglês
Tipo de conteúdo:
Página de vendas
Preferência de estilo de entrega
Informe o freelancer sobre suas preferências ou preocupações em relação ao uso de ferramentas de IA na conclusão e/ou entrega de seu pedido.
Perguntas frequentes
Can you provide more faqs and articles than what's on your premium package?
Absolutely! I can provide more than what's on my premium package. The GIG packages are merely there to give you insight into my packages and make your decision easier.
Can you write in a different language from English?
For now, I only write in British or American English.
Do i have to provide the questions?
No, you do not necessarily need to! The questions, articles, and content are included in the gig package. However, if you have some questions in mind or from your users, you can share them with me to make the order faster.
What do you need me to provide to start?
I only need to know about your business, website features, and navigations, and the products you sell / services you provide. If your website or app is under development and unavailable, I'll need you to provide any closest competitor(s).
What if I am not satisfied with the delivery?
If you're not satisfied with the delivery, I'll probably try to find out from you where the problem is and revise it.
Are knowledge base article screenshots included in the gig packages?
Unfortunately, no! If your knowledge base articles or faqs require me to design screenshots, each image will cost an additional dollar. However, if you provide the screenshots, I'll insert them for FREE!
Avaliações
92 avaliações deste Serviço
| (89) | ||
| (1) | ||
| (0) | ||
| (1) | ||
| (1) |
Classificação detalhada
- Nível de comunicação do freelancer
- Recomendar a um amigo
- Serviço conforme a descrição
Ordenar por
Mais relevante
A 
alyssawesthoek
Holanda
Pedido cancelado
Order was set to delivery on April 6th. Waited 5 extra days before asking for an update - that was now a week ago and I have gotten no response. Had to cancel unfortunately - tying up my funds in credits...
US$ 100-US$ 200
Preço
4 semanas
Tempo
Útil?J jdow357xx
Estados Unidos
This seller did a very good job creating a FAQ for my App
US$ 50-US$ 100
Preço
8 dias
Tempo
Útil?T 
tatevabramyan
Estados Unidos
Good communication, fast delivery
Até US$ 50
Preço
4 dias
Tempo
Útil?T thewebjoe
Cliente recorrente
Nigéria
Good job. Will probably use again.
Até US$ 50
Preço
5 dias
Tempo
Útil?T thewebjoe
Cliente recorrente
Nigéria
Did a good job!
US$ 100-US$ 200
Preço
12 dias
Tempo
P 
Resposta do freelancer
Útil?
Avaliações
92 avaliações deste Serviço
| (89) | ||
| (1) | ||
| (0) | ||
| (1) | ||
| (1) |
Classificação detalhada
- Nível de comunicação do freelancer
- Recomendar a um amigo
- Serviço conforme a descrição
Ordenar por
Mais relevante
A alyssawesthoek
Holanda
Pedido cancelado
Order was set to delivery on April 6th. Waited 5 extra days before asking for an update - that was now a week ago and I have gotten no response. Had to cancel unfortunately - tying up my funds in credits...
US$ 100-US$ 200
Preço
4 semanas
Tempo
Útil?J jdow357xx
Estados Unidos
This seller did a very good job creating a FAQ for my App
US$ 50-US$ 100
Preço
8 dias
Tempo
Útil?T tatevabramyan
Estados Unidos
Good communication, fast delivery
Até US$ 50
Preço
4 dias
Tempo
Útil?T thewebjoe
Cliente recorrente
Nigéria
Good job. Will probably use again.
Até US$ 50
Preço
5 dias
Tempo
Útil?T thewebjoe
Cliente recorrente
Nigéria
Did a good job!
US$ 100-US$ 200
Preço
12 dias
Tempo
P Resposta do freelancer
Útil?
