Palash

Business Manager

Locksmith • Freelance

Aug 2019 - Present • 7 yrs

I have been working as a Business Manager in the freelance industry since August 2019, with a strong focus on online reputation management, digital marketing, and Yelp customer service. I specialize in helping businesses protect and grow their online presence by managing and resolving negative reviews, improving brand reputation, and ensuring customer trust. I have successfully handled multiple projects involving review removal and reputation recovery for businesses across different industries. In digital marketing, I create effective strategies to increase visibility, generate leads, and drive business growth. I understand how to position a brand in a competitive market and turn customer feedback into a business advantage. Additionally, I provide professional Yelp customer service support, handling client communication, resolving disputes, and maintaining positive engagement with customers. What sets me apart: Proven experience in review removal & reputation management Strong communication and problem-solving skills Focus on long-term client satisfaction and business growth Reliable, detail-oriented, and deadline-driven I am committed to delivering high-quality results and helping businesses build a strong, trustworthy online presence.