
Ethan Dinh
Excel and Google Sheets Expert and Translator
Habilidades

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Portfólio
Experiência profissional
Project Delivery Excellence Expert
VPBank • Período integral
Jan 2022 - Present • 4 yrs 9 mos
• PMO Governance & Digital Transformation: Drive PMO governance and operational excellence, ensuring disciplined execution across strategic digital transformation initiatives. Optimize costs and deliverables quality while promoting a culture of continuous improvement. • Strategic Planning & Organization: Act as an integrator across IT, Operations, and Business Finance. Establish structured governance mechanisms by standardizing Project Charters, tracking templates, and defining scope, resources, and timelines for key innovations. • Performance Tracking & Executive Reporting: Monitor operational and financial metrics, converting data into insights. Closely track project progress and interdependencies using structured project management methodologies to ensure alignment with business goals.
Project Manager
DHL • Período integral
Feb 2018 - Dec 2021 • 3 yrs 10 mos
• Strategic Initiative Management & Requirement Elicitation: Collaborate with cross-functional SMEs to gather and analyze business requirements (FRS). Translate strategic goals into actionable execution plans, assessing cross-functional risks and proposing mitigation strategies. • Process Framework & Operational Discipline: Design optimal technology solutions and operational frameworks. Establish cadence, structure, and follow-through for project milestones, measuring the effectiveness of solutions (monthly/quarterly/yearly) to ensure consistent delivery. • Business Performance Tracking (Cost & Budget): Own the day-to-day tracking of project budgets, resources, and KPIs. Create baseline dashboards for milestones to monitor financial impacts, manage risks, and proactively alert leadership when necessary. • Quality Control & Change Management: Manage the end-to-end deployment process, including UAT plans and post-deployment end-user training. Drive cross-functional alignment and ensure new systems strictly meet business and quality standards • Stakeholder Coordination & Operational Support: Serve as the central liaison between business users, external vendors, and IT Owners. Ensure smooth transitions and resolve post-deployment incidents, maintaining system stability for at least 6 months post-launch.