Owen Robinson

iOS App Publishing & Deployment Specialist

IPPO JAPAN WATCH • Freelance

May 2024 - May 2026 • 2 yrs

Worked with mobile app owners and developers to prepare, upload, test, and publish iOS applications through Xcode, TestFlight, and App Store Connect. My work included certificate and provisioning profile setup, bundle ID configuration, archive and signing fixes, TestFlight deployment, metadata preparation, App Store submission, update releases, and troubleshooting rejected or failed uploads. I also supported Flutter, React Native, Swift, Base44, and hybrid app projects by resolving deployment issues before submission. My focus was making the release process smooth, accurate, and ready for Apple review while keeping clients informed throughout the publishing process.

AI Automation & Infrastructure Developer

Infinity8.io • Período integral

May 2024 - Sep 2025 • 1 yr 4 mos

Working independently as a self-directed AI automation and infrastructure developer, building production-style systems to solve real business automation problems using n8n, Docker, Proxmox, and modern AI agent frameworks. Over this period I designed and built a range of automation systems end-to-end, including: an AI-powered support ticket triage system that classifies and routes inbound tickets automatically; a WhatsApp Business API assistant that handles real-time order-status queries with human escalation; a self-hosted Proxmox and Docker homelab stack running containerized services with monitoring and automated recovery; a multi-agent AI pipeline that researches, scores, and drafts outreach for inbound sales leads; a retrieval-augmented generation (RAG) knowledge assistant that answers questions from internal documents with source citations; and a scheduled marketing reporting pipeline that pulls, summarizes, and delivers weekly performance reports automatically. Each project was built to production standards: proper error handling, fallback logic for edge cases, and clear logging so behavior stays auditable rather than a black box. Along the way I focused heavily on making AI outputs reliable rather than just impressive in a demo, tuning confidence thresholds, agent role boundaries, and retrieval quality to reduce false positives and inconsistent outputs. This self-directed work has been the foundation for the automation and AI agent services I now offer, and reflects hands-on, current experience with the exact tools and patterns businesses are asking for in 2026: n8n, Docker, Proxmox, WhatsApp Cloud API, multi-agent orchestration, and RAG-based assistants.