o
oluwatayoure

Oluwatayoure

@oluwatayoure

Chatbot automation expert

Nigéria
Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
I help businesses build smart AI automation systems, chatbots, and customer communication workflows that save time, improve engagement, and streamline operations. My expertise includes Funnel Leasing, Simplified, TESS, WotNot, Landbot, Kapture, CX Zendesk, Dialogflow, Joule, Letter AI, Glia, Dashworks, Vendasta, Salesmsg, Vapi, Retell AI, Bland AI, Twilio, ElevenLabs, Aircall, HubSpot, Voiceflow, Botpress, Dify, Flowise, Langflow, Tiledesk, and Chatfuel. I focus on reliable setup, seamless integrations, practical automation, and business-ready solutions tailored to each client's goals. ... Saiba mais

Habilidades

o
oluwatayoure
Oluwatayoure
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Desenvolvimento de chatbots de IA
I will create ai chatbots voiceflow botpress dify flowise langflow tiledesk chatfuel
A partir deUS$ 25 /projetoMais detalhes
Desenvolvimento de chatbots de IA
I will build ai phone assistants vapi retell bland ai twilio elevenlabs aircall hubspot
A partir deUS$ 20 /projetoMais detalhes

Experiência profissional

ServiceNow

ServiceNow

Freelance • 2 yrs 9 mos

Customer Support Automation Specialist

Aug 2025 - Present • 1 yr 1 mo

Job History: Developed automated customer-support solutions using CX Zendesk, Intercom-style workflows, HubSpot, Glia, and AI chatbot platforms. Built systems for ticket handling, FAQ automation, customer routing, lead capture, and support escalation. Responsibilities: 1. Configured automated support workflows 2. Integrated AI assistants with customer-service platforms 3. Created FAQ and knowledge-base structures 4. Implemented lead and ticket routing 5. Tested escalation and handoff processes 6. Optimized customer communication workflows Achievements: 1. Automated high-volume support processes 2. Reduced repetitive support requests 3. Implemented customer-service workflows across multiple business environments

Conversational AI Consultant

Jul 2024 - Aug 2025 • 1 yr 1 mo

Job History: Provided conversational AI consulting and implementation services for businesses requiring intelligent chat, customer support, lead capture, and workflow automation. Specialized in designing scalable chatbot architectures across multiple AI platforms. Responsibilities: 1. Analyzed client automation requirements 2. Designed conversational AI architectures 3. Built chatbot prototypes and production workflows 4. Integrated APIs and third-party applications 5. Performed testing and troubleshooting 6. Provided technical documentation Achievements: 1. Completed 40+ conversational AI implementations 2. Created reusable chatbot frameworks for multiple industries 3. Improved customer-response workflows through automation

AI Phone Assistant Developer

Dec 2023 - Jul 2024 • 7 mos

Job History: Built AI voice and phone assistant solutions using Vapi, Retell AI, Bland AI, Twilio, ElevenLabs, Aircall, and HubSpot. Created intelligent call flows for appointment scheduling, lead qualification, customer service, follow-ups, and inbound business communications. Responsibilities: 1. Configured AI voice agents and call workflows 2. Integrated telephony systems with business applications 3. Created prompts and conversational scripts Connected CRM and lead-management systems 4. Tested call routing and automated responses 5. Optimized voice-agent performance Achievements: 1. Developed 20+ AI voice workflows 2. Automated thousands of routine customer interactions 3. Reduced manual call-handling workloads for clients