o
olivermoira

Steve M

@olivermoira

eCommerce and Operations Virtual Assistant, Logistics and Fulfillment Support

Quênia
Inglês, Suaíli
Algumas informações são exibidas no idioma inglês.
Sobre mim
Detail-oriented Executive Virtual Assistant specializing in executive support, operations, research, lead generation, and business coordination. I help businesses stay organized and grow through project management, market research, lead generation, reporting, data management, and administrative support. Skilled in Excel, Google Workspace, Trello, ClickUp, and business systems to improve daily operations. • Executive & admin support • Project coordination • Lead generation & research • Shipment tracking • Fulfillment and ecommerce support • Vendor communication • Data management & reporting ... Saiba mais

Habilidades

o
olivermoira
Steve M
offline • 
Tempo médio de resposta: 2 horas

Conheça meus serviços

Dados
I will be your airbnb and short term rental virtual assistant
A partir deUS$ 20 /projetoMais detalhes
Consultoria
I will be your logistics and fulfillment virtual assistant for ecommerce operations
A partir deUS$ 10 /projetoMais detalhes

Portfólio

Experiência profissional

Upwork

Live Operations & Fulfillment Coordinator

Upwork • Freelance

Oct 2020 - Present • 5 yrs 9 mos

1. Streamlined Operations: Managed daily fleet logistics, dispatch coordination, and inventory tracking with full data accuracy. 2 Data-Driven Analysis: Utilized Excel to analyze fleet performance and optimize logistics databases for drivers and vehicles. 3. Problem Solving: Resolved 15+ daily operational issues with a 92%+ success rate, significantly boosting service reliability. 4. Business Impact: Drove a 20% increase in client acquisition and cut partner workload by 35% via process optimization. 5. Customer Success: Supported CX operations to improve delivery satisfaction and response times.

Virtual Assistant – Logistics Operations

Private Site • Freelance

Aug 2025 - May 2026 • 9 mos

1. Managed shipment tracking records and updated delivery status in real time 2. Assisted in coordinating logistics schedules and order dispatch workflows 3. Maintained and organized inventory and operational data using Excel/Google Sheets 4. Supported order processing and ensured accurate documentation of logistics activities 5. Prepared reports for shipment status, delays, and operational updates 6. Assisted in streamlining communication between logistics teams and suppliers