n
noxia_systems

Javito

@noxia_systems

Senior Application Performance Management Support Engineer

Espanha
Espanhol, Inglês, Catalão
Algumas informações são exibidas no idioma inglês.
Sobre mim
I am a Senior Support Engineer in Application Performance Management with experience in providing expert solutions to clients globally. I have a background in investigating and resolving complex issues, as well as creating technical documentation.... Saiba mais

Habilidades

n
noxia_systems
Javito
offline • 

Conheça meus serviços

Suporte Técnico
I will audit your web application for security vulnerabilities
A partir deUS$ 35 /projetoMais detalhes
Integrações de IA
I will design a custom ai multi agent system for your business
A partir deUS$ 150 /projetoMais detalhes

Experiência profissional

IBM

Support Engineer in Modeling Tools

IBM • Período integral

Jun 2007 - Dec 2009 • 2 yrs 6 mos

Provide expert and creative solutions to user problems internationally in IBM modeling and architecture systems tools (IBM TAU, IBM System Architect, IBM Rhapsody). Investigate, resolve and respond to complex problems via telephone, email, remote sessions and manage escalations in high pressure situations. Analysis of logs, troubleshooting, lab recreation and creation of Technical Documents