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niyosaidi

Saidi N

@niyosaidi

AI Trainer IT Support Specialist Digital Content Creator

Ruanda
Inglês, Francês, Kinyarwanda, Suaíli
Algumas informações são exibidas no idioma inglês.
Sobre mim
I am a friendly, highly reliable, and versatile technology professional with over 10 years of experience in IT support, youth mentoring, and digital training. I am deeply experienced in teaching modern AI tools, designing training lessons, and troubleshooting hardware, software, and networks. Certified by Cisco and the ILO, I excel at helping teams work better with technology.... Saiba mais

Habilidades

n
niyosaidi
Saidi N
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Suporte de TI
I will provide ai training, IT support, and content creation

Experiência profissional

Children's_Voice Today

Casual IT Support Specialist

Children's Voice Today • Meio período

Jan 2019 - Present • 7 yrs 9 mos

• Keep the organization’s computers, office internet, and printers running smoothly through regular updates and quick repairs. • Help staff understand digital tools and clean, organize, and analyze project data for team reports. • Ensure all technology use aligns with community and child safety regulations.

ICT Instructor & IT Support Officer

Club Rafiki NGO • Período integral

Aug 2011 - Present • 15 yrs 2 mos

• Lead the Digital Innovation Chamber, creating simple training lessons to teach local youth how to use computers and generative AI tools effectively. • Teach students and staff computer basic skills and how to use AI for writing, business development, and creative marketing. • Set up and fix office computers, wireless networks, printers, and multi-OS systems. • Keep an organized list of company devices, analyze datasets, and manage specialized database programs.