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nicoleg_diaz

Nicole G

@nicoleg_diaz

Virtual Assistant, Back Office and Email Support

República Dominicana
Espanhol, Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
Administrative and data verification professional with real experience in academic records at UTESA and back-office operations. Specialized in basic Excel data organization, document checking, and efficient remote administrative support. Experienced chat and email customer service representative focused on avoiding mistakes and keeping clean data for digital projects.... Saiba mais

Habilidades

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nicoleg_diaz
Nicole G
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Assistência geral
I will do virtual assistant and backoffice data entry tasks

Experiência profissional

Teleperformance

Chat Customer Services Represntative

Teleperformance • Período integral

Nov 2021 - Dec 20211 mo

I helped customers directly through chat and email, offering support in English and Spanish. I answer questions, solve post-sale problems, and help with refunds or returns. My goal is always to make sure every customer has a good experience and gets quick help.