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Sobre mim
I’m an operations professional with 10+ years of experience in live entertainment, venue operations, ticketing, box office management, quality assurance, customer service, staff training, and process improvement.
I help venues, event teams, and small businesses create clear SOPs, operations manuals, onboarding guides, ticketing audits, QA reviews, workflows, business templates, and AI-powered efficiency recommendations.
I use AI tools to improve speed and structure, but every final deliverable is personally reviewed and quality checked by me.... Saiba mais