
Natasha Yadav
B2B Appointment Setter Cold Calling and Lead Generation Specialist
Habilidades

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Portfólio
Experiência profissional
Customer Service Associate
Mahindra Group • Período integral
Sep 2024 - May 2026 • 1 yr 8 mos
Managed end-to-end customer queries related to shipments, invoices, delivery status, and logistics operations. Coordinated with operations, planning, finance, transport, and warehouse teams to resolve escalations within TAT. Monitored shipment movements through logistics systems and proactively updated customers. Prepared operational reports, dashboards, and service performance metrics using Excel. Delivered high-quality customer service while maintaining strong stakeholder relationships and customer satisfaction.
Sales Outreach and Lead Generation Specialist | Freelancer
AirbnbSEO • Freelance
Oct 2025 - Dec 2025 • 2 mos
Generated and qualified B2B leads through outbound prospecting and cold calling. Conducted discovery calls, handled objections, and converted prospects into paying clients. Scheduled appointments, shared proposals, and managed end-to-end sales follow-ups. Maintained CRM records and tracked the complete sales pipeline. Built long-term client relationships through consistent communication and consultative selling.
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prateek_tgb

Índia
Enjoyed working with Natasha. She's highly professional, understands the vision & mission properly, and very responsive. She understands the responsibility. I'd love to hire her again for more projects.
