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nataliaandrade1

Yenifer A

@nataliaandrade1

Bilingual Customer Service Agent Virtual Assistant

Espanha
Espanhol, Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
I am a bilingual customer service agent with experience in call centers providing support via phone, chat, and email. I specialize in resolving incidents and meeting quality KPIs while utilizing tools like Excel, Canva, and WhatsApp Business. I am a responsible and organized professional with a background in nursing and direct patient care.... Saiba mais

Habilidades

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nataliaandrade1
Yenifer A
offline • 

Conheça meus serviços

Mensagens e e-mails
I will be your spanish english customer support assistant
A partir deUS$ 10 /projetoMais detalhes

Portfólio

Experiência profissional

Teleperformance

Bilingual Call Center Agent

Teleperformance • Período integral

Jun 2025 - Jan 2026 • 7 mos

Provided customer service via phone, chat, and email in both English and Spanish. Managed incident resolution, handled technical support cases, and consistently met quality objectives and key performance indicators (KPIs).