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Português
$
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Narendra K
@narendra_2018
IT Support Engineer
Emirados Árabes Unidos
Inglês, Hindi, Nepali, Bengali, Assamês
Sobre mim
I am a Microsoft Certified Professional with over 10 years of diverse IT experience across the UAE and India. I specialize in hardware, software, and network maintenance, with a strong focus on ERP/POS system deployment and troubleshooting. I am dedicated to delivering proactive technical support and training to ensure seamless business operations.
Habilidades
Narendra K
offline •
Tempo médio de resposta: 1 hora
Conheça meus serviços
Suporte Técnico
I will provide remote IT support, erp, sql server and pos troubleshooting
Experiência profissional
IT Support Engineer
Sequence Consulting • Período integral
Dec 2023 - Present • 2 yrs 9 mos
IT Support Engineer — Sequential Soft LLC Support and administer ICG ERP/POS and HioPos Cloud POS solutions. Install, configure, maintain and troubleshoot POS terminals, printers, barcode scanners, payment terminals and related peripherals. Manage ERP/POS users, permissions, products, pricing, promotions and inventory configurations. Troubleshoot application, connectivity and system issues between POS terminals and centralized systems. Perform database backups, software updates, patches, system migrations and recovery procedures. Generate and analyze sales, operational and inventory reports. Coordinate with software vendors to resolve technical issues and system enhancements. Train restaurant staff and end users on ERP/POS applications and best practices.
