n
naota_

Nao Ota

@naota_

Japanese English Virtual Assistant and Client Communication Support

Japão
Japonês, Inglês, Chinês
Algumas informações são exibidas no idioma inglês.
Sobre mim
Hi, I’m Nao, a Japan based virtual assistant with experience in project coordination, client communication, and customer success. I have worked in retail management, IT project management, and SaaS customer success. I can support Japanese and English email communication, chat replies, research, data entry, scheduling, documentation, and admin tasks. I am detail oriented, organized, and reliable. I speak Japanese, English, and Chinese, and can help businesses that need support related to Japan or Japanese speaking customers.... Saiba mais

Habilidades

n
naota_
Nao Ota
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Assistência geral
I will be your japanese virtual assistant for admin tasks
A partir deUS$ 15 /projetoMais detalhes
Mensagens e e-mails
I will handle japanese email and customer communication
A partir deUS$ 20 /projetoMais detalhes

Portfólio

Experiência profissional

Customer Success Specialist

SaaS • Período integral

Mar 2025 - Present • 1 yr 2 mos

Managed customer onboarding, progress tracking, and operational support for SaaS clients. Communicated with clients, prepared documents, coordinated internal projects, and supported customers in using the service effectively.