Project Manager IT, Power BI, Processes and Operations, PMO
Argentina
Espanhol
Algumas informações são exibidas no idioma inglês.
Sobre mim
I bring structure to technology projects, operations, and reporting. With 8+ years managing IT projects and services, I create Power BI dashboards from Excel or CSV, organize projects in Zoho Projects, Trello, Jira, or ClickUp, and document processes, SOPs, RACI matrices, and procedures. I also support PMO, Customer Success, Help Desk, incident and SLA management, and vendor coordination. My work reduced average incident resolution time from 9 to 2 business days and brought 25 expired contracts to zero pending expirations. Based in Argentina, I deliver clear scopes and measurable follow-up.... Saiba mais