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Nabil S
@nabilshaikhit
Major Incident Manager Team Lead
Índia
Inglês, Hindi
Sobre mim
I am a Major Incident Manager Team Lead with over 9 years of experience in ITIL processes, including Incident, Problem, and Change Management. I specialize in managing end-to-end IT major incidents, coordinating cross-functional technical teams, and ensuring SLA adherence for global clients. I am skilled in ServiceNow and MS Office, focusing on driving operational efficiency and enhancing customer experience through effective stakeholder communication and process optimization.
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Nabil S
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Suporte ao Cliente
I will provide professional customer service, technical support, and helpdesk services
