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nabawi1996

Abdelrahman M

@nabawi1996

Senior Technical Support Cloud

Egito
Inglês, Árabe
Algumas informações são exibidas no idioma inglês.
Sobre mim
I am a Computer Science graduate and Senior Technical Support Specialist focused on infrastructure monitoring, SLA management, and VDI environments. I leverage tools like VMware ESXi, Citrix, and Microsoft Intune to ensure system reliability. I aim to empower organizations with secure, adaptable IT systems and seamless user experiences.... Saiba mais

Habilidades

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nabawi1996
Abdelrahman M
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Suporte de TI
I will troubleshoot microsoft intune entra id and microsoft 365 issues
A partir deUS$ 20 /projetoMais detalhes
Suporte Técnico
I will fix citrix login errors and vdi connection issues
A partir deUS$ 20 /projetoMais detalhes

Experiência profissional

ITS

End user support

ITS • Período integral

Mar 2024 - Present • 2 yrs 6 mos

My role focuses on infrastructure monitoring, SLA management, and advanced support for virtual desktop infrastructure (VDI) environments, leveraging tools like VMware ESXi, Citrix, and Microsoft Intune to ensure system reliability and user satisfaction.