m
muneebmughall

Muneeb Mughal

@muneebmughall
4,8(143)

Level 2

Expert IT Support Engineer And Graphic Designer

Paquistão
Panjabi, Inglês, Urdu
Algumas informações são exibidas no idioma inglês.
Sobre mim
Hello! I’m Muneeb, a professional IT Support Engineer and Graphic Designer with 7+ years of experience in graphic design, delivering creative and effective solutions. I provide reliable IT support, troubleshooting, and technical solutions to keep systems running smoothly for businesses and individuals. As a designer, I create unique visuals using Adobe Illustrator, Photoshop, and beginner UI/UX skills in Figma and Adobe XD, combining creativity and technical expertise to deliver professional and visually compelling results. Feel free to contact for discussion. Thanks!... Saiba mais

Habilidades

m
muneebmughall
Muneeb Mughal
US$ 15/hora
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Publicações e Banners para Mídia Social
I will design social media posts graphics for facebook, instagram
4,9(91)
Criação de Embalagens
I will design coffee cup, ice cream cup, paper cup
4,6(34)

Quer trabalhar com remuneração por hora?

Diga a Muneeb Mughal o que você precisa.

US$ 15

/

hora

Portfólio

Experiência profissional

Gift_City Online Store

ITSM Engineer

Gift City Online Store • Período integral

Feb 2026 - Aug 2026 • 6 mos

* Led day-to-day IT service operations, aligning technical activities with business and operational requirements. * Oversaw IT resource planning, equipment requirements, and procurement activities in collaboration with vendors. * Coordinated with management, users, and external vendors to address IT requirements and maintain service continuity. *Supported the implementation and improvement of IT processes, procedures, and operational practices. * Supervised on-site resolution of technical issues across systems, devices, connectivity, and workplace technology. * Maintained oversight of IT assets, equipment records, maintenance activities, and lifecycle requirements. * Provided technical guidance to users and coordinated internal support activities to minimize operational disruptions.

Alibaba_Group Holding

Information Technology Support Engineer

Alibaba Group Holding • Período integral

Oct 2025 - Jan 2026 • 3 mos

* Provided end-to-end technical support for hardware, software, network, operating systems, and application-related issues to ensure seamless daily operations. * Installed, configured, upgraded, and reimaged Windows, Linux, and macOS systems, including software installation, patching, driver management, and performance optimization. * Utilized ServiceNow and MEDC for incident, request, problem, and change management, ensuring accurate ticket handling, SLA compliance, and ITSM best practices. * Supported user onboarding, workstation setup, access requirements, and day-to-day technical assistance. * Managed IT assets, inventory, audits, lifecycle activities, and technical documentation while supporting IT security and compliance.

Career_Launchpad

Information Technology Support Engineer

Career Launchpad • Período integral

Nov 2024 - Sep 2025 • 10 mos

* Provided technical support for hardware, software, and Windows-related issues. * Troubleshot basic network and connectivity problems. * Managed and maintained IT assets and equipment. * Assisted with software installation and Windows setup. * Supported basic hardware and software troubleshooting. * Assisted with day-to-day IT support tasks.

143 Avaliações
4,8

(132)
(7)
(3)
(1)
(0)
Classificação detalhada
  • Nível de comunicação do freelancer
    4,8
  • Qualidade da entrega
    4,8
  • Valor da entrega
    4,8
1-5 fora das 143 avaliações
Ordenar por
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    Muneeb created 6 Instagram posts for me, and they turned out really great. The quality exceeded my expectations, and the designs were modern and well thought out. Communication was smooth, and the work was delivered quickly and reliably. I’m very happy with the result and would definitely recommend working with him again.

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