
Mufeed
Accounts Assistant Data Entry Expert
Habilidades

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Experiência profissional
ACCOUNTANT
Accountant • Período integral
Dec 2025 - Present • 10 mos
Working as a CA Intern at CA Rather and Associates, assisting with day-to-day accounting and compliance work. My tasks include data entry and bookkeeping, preparing and verifying vouchers and invoices, bank reconciliation, maintaining ledgers in Excel/Tally, and supporting GST and income tax filing work. I handle client financial data confidentially and focus on accuracy and meeting deadlines.
Customer Support Executive
Customer Finder • Período integral
May 2025 - Jul 2026 • 1 yr 2 mos
Handling live customer support for a leading telecom provider, resolving billing, plan, and service issues over calls and chat. Successfully pitched and converted prepaid customers to postpaid plans through tailored upselling conversations, consistently meeting service quality targets. Skilled at staying calm under pressure, explaining technical/billing details in simple terms, and turning frustrated customers into satisfied ones — skills I bring directly into freelance support and VA work.