Mubashir Nazeer
System Support Executive
Habilidades
Conheça meus serviços


Portfólio
Experiência profissional
IT Support Executive
Real Estate Specialists • Período integral
Oct 2024 - Present • 1 yr 7 mos
• Administer and maintain Microsoft 365 environment for 300+ users, including Exchange Online, Teams, SharePoint, and OneDrive. • Manage and monitor 20+ Windows and Linux servers, achieving 99.9% system uptime. • Deploy and troubleshoot Endpoint Detection & Response (EDR) solutions, reducing security incidents by ~30%. • Configure and maintain enterprise Wi-Fi infrastructure with 50+ Ruckus access points across multiple locations. • Manage LAN/WAN infrastructure (switches, routers, firewalls, ONTs), supporting 24/7 business operations. • Perform proactive monitoring, patching, and backups, reducing unplanned downtime by 25%. • Resolve hardware and software issues, improving average ticket resolution time by 20%. • Support data center operations and manage IT asset inventory for 500+ devices. • Implement cybersecurity controls including antivirus policies, access management, and firewall rules. • Provide end-user technical support with 95%+ user satisfaction rate.
1 Avaliações
| (1) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Classificação detalhada
- Nível de comunicação do freelancer
- Qualidade da entrega
- Valor da entrega
Ordenar por

msahir207

Paquistão
it is the great experience to place an order with Mubashir Nazeer. Love the work he puts extra effort with the order highly recommended
Até US$ 50
$
3 dias
Tempo