
Mubashir Ali
Level 1
"All time favorite"
Habilidades

Conheça meus serviços


Quer trabalhar com remuneração por hora?
Diga a Mubashir Ali o que você precisa.
US$ 8
/
horaPortfólio
Experiência profissional
Email & Chat support
Now - Now • Freelance
Jan 2025 - Present • 1 yr 4 mos
Handled high-volume customer email support with a strong focus on customer satisfaction, quick resolution, and brand voice consistency. Managed inquiries related to orders, refunds, product details, and technical issues. Achievements: Maintained 95%+ customer satisfaction (CSAT) Reduced average response time by 40% through workflow optimization Successfully handled 3000+ customer queries/month Increased repeat customer rate by providing excellent support experience Recognized for clear communication and problem-solving skills Improved email templates, reducing handling time and boosting productivity
49 Avaliações
| (48) | ||
| (1) | ||
| (0) | ||
| (0) | ||
| (0) |
Classificação detalhada
- Nível de comunicação do freelancer
- Qualidade da entrega
- Valor da entrega
Ordenar por

topejordan

Estados Unidos
Resposta do freelancer
jaimetaich

Estados Unidos
Resposta do freelancer
daxdunn721
Cliente recorrente

Estados Unidos
willbladt2025

Estados Unidos
It was really a positive experience working with this partner. We talked ahead of time to help get him familiarized with the goals of the calls and the content of the program. He provided great advice about call strategy and we were able to modify the script to capture his recommendations. He completed...

sanchezhan

Estados Unidos
Resposta do freelancer

