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Português
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Customer Support And Virtual Assistant Expert
Habilidades

Lead Dispatcher
Self Employed • Meio período
Apr 2024 - Jan 2026 • 1 yr 9 mos
Managed daily dispatch operations by coordinating with drivers and customers to ensure timely pickups and deliveries. Handled inbound and outbound calls, assigned jobs efficiently, monitored routes, resolved customer inquiries, and maintained accurate records. Worked closely with the team to improve response times, customer satisfaction, and overall operational efficiency while delivering professional customer service.