I will create clear sops, procedures and process documentation
Business Process and Operations Consultant: Org structure, Processes, SOPs, KPIs
Verificado pelo Fiverr Pro
Luis Baus foi selecionado pela equipe do Fiverr Pro considerando sua experiência.
Verificado para
Consultoria de Negócios
O que as pessoas adoram neste freelancer
kellyot

Canadá
have used Luis for quite a few projects over the years. He is always easy to work with, professional, and provides excellent additions to my projects. If you...
l1111luck

Estados Unidos
Always great working with you, professional over deliver based on specifications and exceeds expectation. This is high-quality work thank you so much for on-time delivery..
jenniferadki878

Estados Unidos
Luis Baus has been nothing short of amazing! His ability to EXCEED expectations with impeccable attention to detail and adaptability is truly commendable. Working...
mdogan905

Estados Unidos
Luis has done an excellent job in bringing together the Operation and Installation Instructions in a clear, structured, and highly professional manner. His...
Sobre este Serviço
Does your team rely on people knowing how things are done instead of having clear processes they can follow?
I will turn your know-how into clear, practical SOPs, procedures, work instructions, and process documentation your team can actually understand and use.
I can document:
- Standard Operating Procedures (SOPs)
- Step-by-step Work instructions
- Business process documentation
- Department and operations manuals
- Policies and internal guidelines
- Process workflows
- Training and user manuals
- Checklists and templates
My approach is simple: I structure the information in a way that is easy to follow for the intended audience. Clear processes + Clear instructions = Better execution.
Every document is customized to your business branding and way of working. I can work from existing documents, process descriptions, screenshots, interviews, or information you provide.
With 20+ years of experience in business analysis, ISO 9001, operations, and technical writing, I don't just focus on how the document looks. I focus on making sure the process is clear and usable.
If you're not sure what type of documentation you need, send me a message and tell me what you're trying to document.
Idioma:
Inglês
•
Espanhol
Preferência de estilo de entrega
Informe o freelancer sobre suas preferências ou preocupações em relação ao uso de ferramentas de IA na conclusão e/ou entrega de seu pedido.
Clientes com quem já trabalhei
CloudElite
Restructured all Cloud Elite processes in order to create an efficient organizational structure that can be ready to scale and face the expected growth for the next years. We helped the business identify their team roles and responsibilities and their KPIs to measure performance and improve communication.
jul. de 2026-jul. de 2026
Bayern Systems
Operations and efficiency improvement. The goal of this project was to help this manufacturing company to have clear processes in place and structure the key components of their operations.
jun. de 2026-jun. de 2026
Perguntas frequentes
Can you create an SOP if I don't already have the process documented?
I can do both. My background is in business analysis and process improvement, so I can help structure the process before documenting it when needed.
Can you create SOPs for multiple departments?
Yes. I can document processes across operations, sales, HR, finance, administration, customer service, and other business functions.
Will the document be customized for my company?
Absolutely. Every SOP, procedure or manual I write is fully customized to match your operations, tone, branding and format preferences. I do not use generic templates unless requested.
Can you include diagrams or visuals in the procedures?
Yes, I can include basic process flow diagrams, tables, or other visuals to improve clarity. Just let me know and I’ll include that in the offer as an extra
Will I be able to edit the SOPs/ procedures you provide?
Yes, you will receive fully editable Word or Google Docs files (and PDF versions if needed) of your SOP, manual or procedure. You’ll have full control to update or revise them in the future.
Can you use my existing templates or company format?
Yes. I can work with your existing templates, terminology, branding, document structure, and formatting requirements.
What if I don't know whether I need an SOP, procedure, manual, or work instruction?
That's fine. Tell me what you need your team to accomplish, and I can help determine the most appropriate type of documentation.
15 avaliações deste Serviço
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| (2) | ||
| (0) | ||
| (0) | ||
| (0) |
Classificação detalhada
- Nível de comunicação do freelancer
- Qualidade da entrega
- Valor da entrega
Ordenar por
N nikolef87

Estados Unidos
Great experience overall. He did a very good job developing the pilot protocol and the supporting Excel templates. The documents were well structured, and he was responsive when I requested revisions. There were a few small details that needed to be corrected before reaching the final version, including...
US$ 200-US$ 400
$
7 dias
Tempo
Útil?S salesforce_lou

Estados Unidos
great working experience.
US$ 100-US$ 200
$
2 dias
Tempo
Útil?K kellyot

Canadá
Colaboração contínuahave used Luis for quite a few projects over the years. He is always easy to work with, professional, and provides excellent additions to my projects. If you have a project requiring collaboration and support, Luis will be a great addition.
US$ 100-US$ 200
$
9 dias
Tempo
Útil?N nmohammed2920

Reino Unido
Colaboração contínuaPerfect man
US$ 50
$
3 dias
Tempo
Útil?N nmohammed2920

Reino Unido
Colaboração contínuaExactly what I wanted
US$ 100-US$ 200
$
4 dias
Tempo
Útil?
15 avaliações deste Serviço
| (13) | ||
| (2) | ||
| (0) | ||
| (0) | ||
| (0) |
Classificação detalhada
- Nível de comunicação do freelancer
- Qualidade da entrega
- Valor da entrega
Ordenar por
N nikolef87

Estados Unidos
Great experience overall. He did a very good job developing the pilot protocol and the supporting Excel templates. The documents were well structured, and he was responsive when I requested revisions. There were a few small details that needed to be corrected before reaching the final version, including...
US$ 200-US$ 400
$
7 dias
Tempo
Útil?S salesforce_lou

Estados Unidos
great working experience.
US$ 100-US$ 200
$
2 dias
Tempo
Útil?K kellyot

Canadá
Colaboração contínuahave used Luis for quite a few projects over the years. He is always easy to work with, professional, and provides excellent additions to my projects. If you have a project requiring collaboration and support, Luis will be a great addition.
US$ 100-US$ 200
$
9 dias
Tempo
Útil?N nmohammed2920

Reino Unido
Colaboração contínuaPerfect man
US$ 50
$
3 dias
Tempo
Útil?N nmohammed2920

Reino Unido
Colaboração contínuaExactly what I wanted
US$ 100-US$ 200
$
4 dias
Tempo
Útil?

