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mqasimali_

Qasim Ali

@mqasimali_

AI Automation Specialist

Paquistão
Inglês, Urdu
Algumas informações são exibidas no idioma inglês.
Sobre mim
Hi, I’m Qasim, an AI Automation & CRM Specialist helping businesses streamline sales, customer support, and operations. I work with GoHighLevel, HubSpot, Zapier, Make, n8n, and AI tools to build CRM systems, workflows, lead qualification, automated follow-ups, appointment systems, and customer support automations. With hands-on experience in customer support and operations, I focus on practical, reliable solutions that save time, reduce repetitive work, and improve business processes.... Saiba mais

Habilidades

m
mqasimali_
Qasim Ali
offline • 

Conheça meus serviços

Integrações de IA
I will build gohighlevel CRM automation workflows and pipelines
A partir deUS$ 90 /projetoMais detalhes
Integrações de IA
I will automate your business with automation tools
A partir deUS$ 90 /projetoMais detalhes

Portfólio

Experiência profissional

IZ_square

Customer Support Manager

IZ square • Período integral

Jun 2023 - May 2025 • 1 yr 11 mos

Led a team of 20+ Customer Support Representatives, driving performance through coaching and KPI management. Optimized CRM workflows and support processes to improve response times and customer experience. Partnered with Sales and Product teams to increase customer retention and adoption.

Comtanix

Customer Support Specialist

Comtanix • Período integral

Mar 2023 - Jun 2023 • 3 mos

Provided customer support for government contracting platforms, including vCloud Gov and vCloud Choice. Investigated and resolved technical and account-related issues while maintaining high satisfaction levels and collaborating with internal departments to improve support processes.

Sparking_Asia

Admin Support

Sparking Asia • Período integral

Sep 2021 - Nov 2022 • 1 yr 2 mos

Managed administrative operations including customer communication, CRM updates, and data management. Maintained accurate records using Microsoft Excel and Zendesk. Supported digital marketing initiatives including content creation and social media management.