
Mouad Mouyass
Customer Support Expert German English French Arabic
Habilidades

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Experiência profissional
Customer Service Representative
MedCare Clinic • Período integral
Jun 2025 - Present • 1 yr 2 mos
Provide multilingual customer support (German, English, French & Arabic) Manage customer inquiries via phone and email Coordinate medical supplies and deliveries Administrative support and documentation Schedule appointments and organize customer requests Work with CRM and internal management systems Resolve customer issues professionally and efficiently
Sales Associate
Global Marketing Services • Período integral
Jul 2022 - Jun 2025 • 2 yrs 11 mos
Customer service and sales Cash handling and payment processing Inventory management Product presentation Team collaboration Problem solving and customer communication
Technical Support Representative
Abbott • Período integral
Dec 2019 - Jul 2022 • 2 yrs 7 mos
Provided technical support to customers Resolved product and technical issues Assisted customers via phone and email Documented support cases Delivered professional customer service Worked closely with internal teams to ensure customer satisfaction