m
moses512

Mostech

@moses512

AI Chatbots and Customer Support Automation Specialist

Nigéria
Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
I build AI chatbot and customer support systems for businesses using Voiceflow, Botpress, Flowise, Langflow, StackAI, Tiledesk, Chatfuel, Intercom Fin, Zendesk, Yellow.ai, HubSpot, GoHighLevel, Twilio, and ManyChat. I create website AI assistants, WhatsApp AI chatbots, lead-response workflows, and customer support agents focused on faster responses, lead capture, FAQs, qualification, and automated customer conversations. My work covers chatbot logic, integrations, workflows, testing, and deployment.... Saiba mais

Habilidades

m
moses512
Mostech
offline • 

Conheça meus serviços

Gerenciamento de CRM
I will creat customer support ai agents using intercom finn zendesk yellow ai hubspot
Desenvolvimento de chatbots de IA
I will build ai chatbots with botpress voiceflow flowise langflow tiledesk chatfuel

Experiência profissional

Dentsply_Sirona

AI Conversational Chatbot Developer

Dentsply Sirona • Freelance

Aug 2024 - Present • 2 yrs 2 mos

Create AI conversational chatbot systems using Botpress, Voiceflow, Flowise, Langflow, Tiledesk, and Chatfuel. Design conversation flows based on business requirements, customer questions, lead qualification processes, and support scenarios. Configure intents, prompts, knowledge sources, responses, conditions, variables, fallback paths, and escalation workflows. Build chatbot experiences for website visitors and customer-facing conversations while maintaining clear conversation structures. Connect chatbot workflows with external systems when required and test different user scenarios to identify incorrect responses or broken conversation paths. Develop solutions for customer support, lead generation, FAQ automation, qualification, information retrieval, and automated customer interactions.