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morenokevin10

Kevin M

@morenokevin10

Site Support Engineer

Estados Unidos
Inglês, Espanhol
Algumas informações são exibidas no idioma inglês.
Sobre mim
I am a Site Support Engineer at IQVIA with a Bachelor of Science in Computer Information Systems. I have over three years of experience in end-user tech support, resolving over 500 tickets and managing IT asset deployments. I hold certifications in AWS Cloud and ITIL Foundation, focusing on driving operational efficiency and delivering excellent technology experiences.... Saiba mais

Habilidades

m
morenokevin10
Kevin M
offline • 

Conheça meus serviços

Suporte Técnico
I will computer repair and consulting
A partir deUS$ 15 /projetoMais detalhes

Experiência profissional

Alliance_One

IT Support Specialist

Alliance One • Período integral

Jan 2024 - May 2025 • 1 yr 4 mos

Provided and communicated with end user technical desktop support through remote management or in person Completed over 500 employee support tickets with solutions and well written documentation Troubleshoot hardware and software issues Assisted with device setup for phones, desktops and other office devices