
Monika
AR caller
Habilidades

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Experiência profissional
AR caller
Healthy Global • Período integral
Apr 2026 - Present • 6 mos
• Direct phone follow-ups with major US Payors (Medicare, Medicaid, BCBS, Aetna, Cigna, UHC, etc.) • Identifying primary denial reasons (CO/PR codes) and initiating appeals/re-filings • Checking online clearinghouse portals and portal verifications • Detailed documentation of call notes, disposition codes, and actionable next steps • Aging AR report analysis (30, 60, 90, 120+ days bucket resolution)
AR caller
US Health care • Período integral
Jul 2024 - Apr 2026 • 1 yr 9 mos
Outbound Calling: Making a high volume of calls to insurance payers to track unpaid invoices. Account Analysis: Reviewing Explanation of Benefits (EOB) and remittance advice to understand payment discrepancies. Data Documentation: Maintaining clear, accurate notes in the billing system regarding every interaction with the insurance company. Appeals & Resubmissions: Preparing and sending appeal letters or corrected claims when a legitimate service has been unfairly denied. Internal Collaboration: Working with medical coders and the billing team to resolve errors related to CPT or ICD-10 cod