Ver categorias
Explorar
Fiverr Pro
Português
$
USD
I will manage your ecommerce operations and customer support
Ecommerce Operations Customer Support Specialist
Hi, I’m Aundrea.
I help e-commerce businesses and service providers manage customer communication and backend operations with clarity and structure.
With 20+ years of experience, I specialize in ema...
Sobre este Serviço
Your ecommerce business can lose time, structure, and revenue due to unclear customer communication and backend processes.
I provide ecommerce customer support and operations assistance to help you stay organized, responsive, and professional.
With 20+ years of experience, I specialize in email and chat support, order management, and backend organization.
What I support:
- Customer email and chat support
- Order management and tracking updates
- Customer inquiries and issue resolution
- Data entry and system updates
- Workflow and backend organization
What you can expect:
- Professional brand representation
- Clear and consistent communication
- Accurate data tracking and updates
- Organized and structured support
Please note:
- Email and chat support only
- Payment processing not included
- Message before ordering to confirm availability
Ideal for e-commerce and Shopify businesses looking for reliable, structured support.
Support is provided within scheduled hours based on your selected package. Continuous or full-day availability is not included.
Setor:
Negócios
•
Moda
•
Varejo e atacado
Plataforma:
Outros
Idioma:
Inglês
Perguntas frequentes
What type of businesses do you work with?
I primarily support e-commerce and Shopify businesses, as well as service-based businesses that need structured customer communication and backend organization.
What communication channels do you support?
I provide support through email and chat platforms. Phone support is not included.
Do you handle refunds or payment processing?
No. For security and compliance reasons, I do not handle payment processing. I can assist with communication and order-related support.
What do you need from me to get started?
I will need access to your communication platform (email/chat), clear instructions, and any guidelines or templates you currently use.
Can I message you before placing an order?
Yes, please message me before ordering to confirm availability and ensure the best fit for your needs.
What does each package include?
Each package includes a set number of support hours. Work is completed within scheduled time blocks, not on a continuous availability basis.
