
Monica J
Social Media Virtual Asisitant
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Experiência profissional
Executive Virtual Assistant | Social Media & Administrative Support Specialist
Fiverr • Freelance
Feb 2026 - Present • 4 mos
Worked as an Executive Virtual Assistant providing administrative, social media, and operational support to business owners, entrepreneurs, coaches, and real estate professionals. Managed daily business operations including email correspondence, calendar management, appointment scheduling, customer communication, and document organization. Oversaw Instagram account management by creating content schedules, publishing posts, engaging with followers, responding to inquiries, and monitoring account performance. Designed marketing materials, social media graphics, presentations, and promotional content using Canva to support brand visibility and audience engagement. Conducted lead generation and prospect research, maintained accurate CRM records, updated customer databases, and organized business information to improve workflow efficiency. Assisted with customer support by handling inquiries, resolving issues, and ensuring timely communication between clients and customers. Collaborated with multiple clients on administrative projects, data entry tasks, internet research, spreadsheet management, and business process organization. Successfully managed competing priorities while maintaining accuracy, professionalism, and confidentiality. Key achievements included improving response times through organized inbox management, streamlining administrative processes, supporting client social media growth efforts, and helping business owners save valuable time by effectively managing day-to-day operations.