
Mohibul Hasan
AI Powered SaaS Developer
Habilidades

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Experiência profissional
In Store Service Agent
Best Buy • Meio período
Sep 2021 - Jan 2025 • 3 yrs 4 mos
One of the world's leading tech support providers. •Diagnostics & Repair: Conducted comprehensive hardware and software diagnostics for 50+ clients weekly, identifying root causes of system failures and implementing precise repairs. •Custom Builds: Assembled and configured high-performance gaming desktops and workstations, ensuring optimal cable management and airflow. •Client Consultation: Translated complex technical jargon into easy-to-understand advice for customers, directly resulting in increased sales of protection plans and hardware upgrades. •Operations: Managed the repair queue in a high-volume retail environment, ensuring strict adherence to turnaround times and service level agreements (SLAs).