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mohammed_raza09

Mohammed Raza

@mohammed_raza09

Data Entry, Resume Writer, Finance Operations

Índia
Inglês, Hindi
Algumas informações são exibidas no idioma inglês.
Sobre mim
Finance and operations professional with 2 years 9 months of experience at Empower Retirement, a leading US-based financial services company. I specialise in ATS resume writing, data entry and Excel processing, and English-Hindi-Kannada translation. I have processed 50–100 high-value financial transactions daily with 99% accuracy under strict US compliance standards. I deliver every project on time, with zero errors. Available full time with fast response times... Saiba mais

Habilidades

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mohammed_raza09
Mohammed Raza
offline • 
Tempo médio de resposta: 2 horas

Conheça meus serviços

Redação e Tradução
I will write a professional ats friendly resume and cover letter for any job
A partir deUS$ 5 /projetoMais detalhes
Data Entry
I will do accurate data entry excel spreadsheet and financial data processing
A partir deUS$ 25 /projetoMais detalhes

Experiência profissional

Empower

Empower

Período integral • 2 yrs 8 mos

Operations & Customer Service Specialist

Sep 2024 - May 2026 • 1 yr 8 mos

Processed 50–100 financial transactions daily with 99% accuracy under strict US compliance and SLA standards. Resolved complex customer escalations, mentored new associates, and contributed to process improvements. Recognised with performance awards 3–4 times for outstanding service delivery.

Operations & Customer Service Associate

Sep 2023 - Sep 2024 • 1 yr

Managed end-to-end customer service requests with 100% SLA adherence. Verified multi-step documentation with zero compliance violations. Identified and escalated process gaps resulting in 2+ operational improvements adopted by the team