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Português
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Mohamed Amin
@mohamedamin346
Data Analytics Manager
Egito
Sobre mim
Global Accounts Workforce Manager | Founder of MINOLATER Sizing Tool | Workforce Operations Leader | 10+ Years of Experience in Workforce Management | Launched and Managed WFM Across 100+ Industries
With over a decade of experience in Workforce Management, I specialize in developing highly accurate long-term forecasting models aligned with dynamic market conditions. I seamlessly translate strategic forecasts into short-term operational schedules that drive efficiency, optimize staffing, and enhance service delivery.
Habilidades
Mohamed Amin
offline •
Conheça meus serviços
Negócios
I will scheduling for contact centers
Painéis de dados
I will design a super excel and bi dashboard in less than 24 hours
Portfólio
Experiência profissional
Workforce Manager
Teleperformance • Período integral
Aug 2024 - Present • 1 yr 9 mos
Workforce Manager at Teleperformance | Optimizing Workforce Efficiency & Customer Experience | Lean Six Sigma Expert | COPC Performance Leader Starts with the outcome you deliver.
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doug_ward
Estados Unidos
Mohamed Amin delivered outstanding work that truly EXCEEDED my expectations. His attention to detail and professionalism was impressive, and he went above and beyond in delivering on time. Working with him was a pleasure. Truly a thumbs-up experience!
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