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miss_nomfundo7

Mfundo

@miss_nomfundo7

Virtual Assistant and CRM Specialist

África do Sul
Inglês, Zulu, Xhosa
Algumas informações são exibidas no idioma inglês.
Sobre mim
I am a dedicated virtual assistant and CRM specialist based in South Africa, with experience in customer service, data capture, report preparation, and administrative support. I have worked across multiple industries handling CRM systems, client communication, and business operations. I am fluent in English, IsiZulu, and Xhosa, which allows me to serve a diverse range of clients. I am reliable, detail-oriented, and committed to delivering quality work on time.... Saiba mais

Habilidades

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miss_nomfundo7
Mfundo
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Estratégia de engajamento do cliente
I will provide virtual assistant and CRM data entry support
A partir deUS$ 10 /projetoMais detalhes

Portfólio

Experiência profissional

Customer Service Consultant

Ignition NBS Ltd • Período integral

Jun 2024 - Jul 2025 • 1 yr 1 mo

Provided front-line customer support for prepaid meter clients, handling enquiries related to account balances, token generation, and billing issues. Captured and updated customer data accurately using internal CRM systems. Processed service requests and escalated technical faults to the relevant departments. Maintained detailed records of customer interactions and ensured timely resolution of complaints. Supported administrative functions including report preparation and data entry across multiple accounts.